Non-Emergency Medical Transportation

This is a self-pay service — we do not bill insurance or Medicaid. Payment is due at the time of your ride.

We provide comfortable, dependable transportation to and from medical appointments, treatments, and procedures for anyone who prefers to arrange and pay for their own ride directly, without going through an insurance-billed medical transportation broker.

Who this is for

Patients and families who want a straightforward, reliable ride to appointments — doctor visits, physical therapy, dialysis, outpatient procedures — and would rather pay directly than navigate insurance authorization for transportation. This includes regular trips to and from Albany Medical Center and other hospitals across the region.

How to book

Call us to schedule your ride. Let us know your pickup time, destination, and any mobility needs so we can make sure the right vehicle is available.